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On July 14, 2017, Integrity Adjusters held its annual Catastrophe Conference, but this year with a twist. The entire conference was held “virtually,” that is, the conference was broadcast over the internet to participants throughout the United States.

President of Integrity Adjusters Willard Simmons said, “This was a first for Integrity and we are very pleased with the results of the virtual catastrophe conference. We were able to reach more adjusters, with timely and relevant information, on a scale that would not have been possible previously.”

Adjuster attendees at Integrity Adjusters’ virtual Catastrophe Conference were located throughout the continental United States, from New York to California and from Montana to Texas.

Four continuing education courses were held during the conference by DPI and Donan Engineering. Topics included; Subrogation in a Catastrophe, Advanced Roof Inspection, Earthquake Inspections and Tile Roof Inspection.

Tower Hill Insurance Group took full advantage of Integrity Adjusters’ virtual conference and provided a video of adjuster expectations during a catastrophe that was played for the virtual audience. Rounding out the presentations Integrity Adjusters’ staff presented on Integrity’s new sister company, SubroNation and modules on Catastrophe deployments, processes and guidelines.

“The conference exceeded my expectations,” exclaimed adjuster Jeff Kaylor. “This was the first virtual conference I have attended and I am looking forward to Integrity Adjusters’ next virtual conference!”

According to Willard Simmons, Jeff won’t have to wait long; “As I said, this was a first for Integrity Adjusters, but this is only the first of many virtual conferences we are now planning based upon the success of our catastrophe conference.”

To learn more about Integrity Adjusters or how to attend the next Catastrophe Conference, please call the office at 877.437.7478.

WIND Conference Orlando, FL 2017

INTEGRITY ADJUSTERS will be EXHIBITORS at the 18th Annual Windstorm Insurance Conference at the Renaissance Seaworld in Orlando, FL., from Jan. 29 – Feb. 2.  Please stop by Booth 301 and visit with Chip Builta, Director of Client Services & Marketing (CBuilta@integrityadj.com) and Hugh Bohannon, Director of Claims Operations & Strategic Initiatives (HBohannon@integrityadj.com)

Integrity Adjusters is a national provider of daily damage appraisal claims examining/inspection services for the residential and commercial property and casualty insurance industry. The Integrity Companies have built a strong reputation as leaders in the claims adjusting industry. Our team of experienced professionals understands that one of the most important aspects of claims adjusting is the insured. Integrity’s primary goal is to provide the best possible professional claims service available to all involved.

Our vision is to be the insurance industry’s leading adjusting firm, through superior customer service, making the claims process easier and more efficient while ensuring Integrity in every claim!

For more information about how we can assist your company, please call 1-866-433-2877 to contact a member of Integrity’s management team.

For more information about the Windstorm Insurance Network CLICK HERE.

Ready for Pets


It’s that time of the year again. June 1st will officially mark the beginning of the 2016 Hurricane season. This is as good a time as any to start preparing for the well being of our special friends–our pets, in case of a storm.  It is a pet owner’s responsibility to take care of their pets, and to plan for their safety before the storm strikes, during and after it has passed.

If you are a pet owner, this is the perfect time to be proactive and do a couple of things to help you get ready. First, begin by preparing an emergency hurricane kit for your pets. Second, formulate an evacuation plan.  It is important to take some time now and think about where your pet will spend the storm—at home with you? At the home of a friend? At your veterinarian’s office?  At a kennel? In a pet-friendly hotel or shelter? Planning ahead and having your “pet plan” ready for this years hurricane season will lessen your stress and make it much easier to make decisions when a storm is approaching and in the event that your evacuation is required.

To help make things manageable if an event does occur store your pet hurricane kit with the kit you have prepared for your family.  Knowing that these kits are assembled and ready will make your hurricane preparedness and actions that much easier.  It is important to note that besides having an emergency kit for your family and pet, planning an evacuation that includes a pet, will involve extra planning. In short, plan, plan, plan.

Below are helpful tips to help you and your pet get ready for hurricane season: (Information courtesy of  Crown Weather Services):

Besides the common sense items such as food, water and medications, there are other things a pet owner should take into account when creating a pet hurricane kit.

  • Identification tags with your pets name and your phone number that is attached to a collar they will wear during the entire event.
  • Rabies/County/City license tags that are attached to a collar they will wear during the entire event.
  • Microchip: If your pet isn’t micro chipped, you may want to consider doing this. One important note is to update any information with the microchip company if they already have one.
  • Vet records: Make sure you have a copy of your pet’s vaccination records in your evacuation kit.
  • Proof of Ownership: Copies of registrations, adoption paperwork, and microchip information all should be included in your evacuation kit. Recent photographs should also be included. One important note is to include a photograph of yourself with your pet in case you are separated to demonstrate proof that you are owner of your pet.
  • Written Instructions for the following: Diet – how much to feed each pet and when along with any special diet requirements; Medications – list each pet and their medications separately. Include dosage and frequency; Emergency Contacts – Your regular vet phone number and address, emergency vet number and address, a friend or relatives name and address.


Remember:  If you have to evacuate, take your pets with you and do not leave them behind! Pets that are left behind in a disaster can easily be injured, lost or killed. If it is not safe for you, it is not safe for your pets.

Basic supplies for your pet:

  • 2 week supply of water and food. (Don’t forget a can opener for canned foods). Also, tap water could be contaminated after a storm and this could harm your pet as well. So make sure you have clean water (bottled water or from water containers from http://www.mywatersafe.com/).
  • Collar, leashes, harness, favorite toys/blankets, treats, kitty litter, litter pan, muzzle, water and food dishes, paper towels, trash bags, travel crate/carrier (be sure to label with your name, pet’s name and your contact info)
  • Make sure you have a list of pet friendly hotels handy to store with your evacuation plans in case you need to leave your home. If staying at a hotel isn’t an option, then ask people outside your immediate area if they would be able to shelter you and your pets or even just your pets. If you have more than one pet, you may need to arrange to house them at separate locations.   Below are some websites to help you with this search:

http://www.officialpethotels.com, http://petfriendlytravel.com, http://bringfido.com, http://dogfriendly.com, http://doginmysuitcase.com, http://pet-friendly-hotels.net, http://pets-allowed-hotels.com, http://petswelcome.com, http://tripswithpets.com

If your dog is fearful or gets stressed out by severe weather: Check into the “Thunder Shirt”.

If  you have horses: If a hurricane or other severe weather is approaching, write their names on their sides (with a livestock marker), along with your name and phone number. Also, don’t leave a halter on them because if it were to get hung up on something, they could hurt themselves, or worse.

If you have reptiles and birds: Have a travel cage or carrier for them and if you have to evacuate to another state, check to see if your reptile/bird is legal in that state. Different laws in different states.

Other Preparation Tips:

  •  If it is at all possible, store more than two weeks of food for your family and your pet(s). Canned food would be best. The reason why is that canned food has its own waterproof container and dry food can contaminate. In addition, dry food should be stored in a low-humidity environment which probably will not be possible during and after a hurricane due to power outages.
  • Place medications, records, rabies certificates, and so on, in a good quality, double seal, zip lock freezer bag. If you have a vacuum sealer, that might even be better.
  •  If you have to evacuate with your cat(s), make sure you pack plenty of cat food, cat litter and plastic grocery bags for litter disposal in addition to meds and papers. One tip: Aluminum foil turkey roasting pans can make for good emergency litter boxes.
  • If you are evacuating inland with your pet(s), make your reservations EARLY. Hotel/motel rooms are sold out quickly once those watches and warnings go up and pet friendly rooms aren’t as plentiful as regular rooms.



Photo: National Hurricane Center

Photo: National Hurricane Center

Don’t wait until the last minute to begin building your disaster kit. You may not be able to find items you and your family will need if you don’t plan ahead.  A disaster supplies kit is simply a collection of basic items that you and your family may need in the event of an emergency.

It is important to try and have your kit assembled and ready well in advance of an emergency. You never know when you may have to evacuate at a moment’s notice and need to take only the necessary essentials with you. It is highly likely that you will probably not have time to search for supplies or to shop for them.

It is probable that you may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster, but they cannot reach everyone immediately. You could get help in hours or it might take days.

Below is a list to help you build a hurricane kit (provided by Crown Weather Services):

Hurricane Kit/Ride Out Items (Hurricane preparedness kits can be purchased from the following websites: http://www.readykit.com/, http://worldprep.com/, http://www.hurricanestore.com/kits.html)

1. Flashlight(s), Lantern(s) (1 per person). Make sure you buy a cheap small flashlight for small children. They will want your flashlight and will scream during an already stressful time.
2. Extra bulbs for flashlights / lanterns.
3. Collapsible water containers (enough for 7 days at 1 gal/day per person). Good source to buy water containers: http://www.mywatersafe.com/ .
4. Portable radio and/or TV.
5. Weather radio.
6. At least 2 sets of extra batteries for all electronic devices.
7. Digital antenna for TV (if you have a generator).
8. First aid kit.
9. Toolkit – hammer, screw drivers, pliers and assorted nails/screws.
10. Fire extinguisher (ABC type).
11. Manual can opener.
12. Battery-operated fan. Battery operated supplies can be purchased from http://batterysavers.com/.
13. Duct tape.
14. Blue tarp (15x20ft) and 100ft rope or cord.
15. Gloves.
16. Eye protection glasses.
17. Protective headgear such as a construction helmet or bicycle helmet.
18. Automobile power inverter. Source to purchase inverters: http://www.tripplite.com/.
19. Rain gear (poncho/raincoat).
20. Matches / lighter.
21. Pocket knife/multi-tool.
22. Plastic garbage bags.
23. 5-gal gas cans (2-4) for car/generator WITH funnel (if needed).
24. Outdoor extension cords (2-3 50ft).
25. Generator and 4-8 quarts of extra oil.
26. Whistle.
27. Plastic sheeting.
28. Tree saw / axe / hatchet.

Personal Items:
1. Prescription medications (2-4 week supply).
2. Non-prescription drugs (aspirin or non-aspirin pain reliever).
3. Extra pair of prescription glasses or contacts.
4. Mosquito repellent / sunscreen.
5. Pet medications (2-4 week supply).
6. Pet cage (if traveling with pet).
7. Emergency phone numbers.
8. Important documents (insurance/passports/Soc. Security card, medical records)
9. Home PC backup disks/drive
10. Moist wipes
11. $100-$300 in extra cash (small bills)
12. Extra set of car/house keys
13. Disposable diapers
14. Feminine supplies
15. Personal hygiene items (toothpaste, deodorant, shampoo, soap)
16. Toys/games for kids (deck of cards or a roll of construction paper and crayons).

Food / Water:
1. Water – 1-2 gal/person for 7 days
2. Nonperishable food – enough for 7 days (Peanut butter, Bread, Canned goods, Energy bars)
3. Camp stove and extra fuel
4. Ice chest(s)
5. Waterless soap
6. Extra charcoal/propane for BBQ pit
7. Disposable plates/cups/utensils/napkins
8. Salt/pepper/sugar
9. Aluminum foil
10. Garbage bags

Other Preparedness Tips:
1. Sit down with your family and develop a plan in case of a hurricane.
2. Take pictures or video of your house and valuables for insurance claims.
3. Prepare shutters or other coverings for doors and windows
4. Reinforce roof trusses
5. Examine and repair roof shingles
6. Caulk openings, flashings and soffits
7. Reinforce entry doors and collect exterior covering as required.
8. Replace hard mulch with soft material
9. Buy and install a backflow-prevention device in your sewer line
10. Trim trees and shrubs
11. Purchase a generator, gas cans, CO detectors and extension cords
12. Decide how to tie down large outdoor equipment
13. Reinforce or replace your garage door. Garage door bracing hardware: http://www.securedoor.com/
14. Purchase supplies for cleanup and repair
15. Purchase a road atlas. In times of evacuation you will need to develop plans on how to escape depending on advice from your local Emergency Management. Knowing the routes out of town and beyond is very important. Also don’t rely solely on a GPS, if everybody follows the same set of standardized directions on their GPS systems then there is going to be mass congestion. Instead plan a route, and a set of alternate routes by hand ahead of time and save yourself a lot of trouble.
16. A solar powered charging device for electronic products such as phones and tablets may be handy to have. A source to purchase these: https://www.solio.com/.

Closing Thoughts On Hurricane Preparedness:
1. Prepare now. You are at risk to some form of disaster. Keep a “Go Bag” of key items (clothes, meds, docs, digital backups).
2. Pets? Include them in your plan (and go bag!). I will write up a separate post discussing hurricane preparedness for your pets early next week.
3. Establish out-of-area contact for your family. This reduces phone calls, streamlines check-ins and eases fears of your family members.
4. Make a plan for when you’re at home, at work, at school, in transit. Make sure you have access to “Go Bag”.
5. Educate yourself with your specific local hazards. These will vary greatly in different parts of the country and even from community to community.
6. Is one form of communications down? Try another. Text messages often get out, however, they will likely be delayed due to cell towers being overloaded or down. So, if your phone call fails, try sending a text. Add backup charging source & cords to “Go Bag” .
7. Once your area is under an Evacuation Order, leave and do not go back. You’re not just risking your life, but also rescue staff if you need to be rescued. In fact, rescue companies will likely not respond to your rescue call during the worst part of the hurricane due to their own safety and standard operation procedures.





Photo Courtesy of the National Oceanic and Atmospheric Administration

Hurricanes are among nature’s most powerful and destructive phenomena.  Hurricanes are giant, spiraling tropical storms that can pack wind speeds of over 160 miles an hour and unleash more than 2.4 trillion gallons of rain a day.  In the northern Indian Ocean and Bay of Bengal these tropical storms are known as cyclones, and in the western Pacific Ocean as typhoons.

The hurricane season runs from June 1 to November 30 each year.  On average, 12 tropical  storms, 6 of which become hurricanes form over the Atlantic Ocean, Caribbean  Sea, or Gulf of Mexico, during this time.  Over a typical 2-year period, the U.S. coastline is struck by an average of 3 hurricanes, 1 of which is classified as a major hurricane (with sustained winds of 111 mph or greater).

How do hurricanes begin? First, a tropical disturbances occurs in warm ocean waters with surface temperatures of at least 80 degrees Fahrenheit.  The energy from the warm seas feed these low pressure systems. Then, if a storm manages to achieve wind speeds of 38 miles an hour, it becomes a tropical depression.  A tropical depression turns into a tropical storm, and when sustained wind speeds top 39 miles an hour it is given a name.  When a storm’s wind speeds reach 74 miles an hour it becomes a hurricane and earns a category rating of 1 to 5 on the Saffir-Simpson Hurricane Wind Scale.

Hurricane Safety and Preparedness

One of the best defenses against a hurricane is an accurate forecast, which allows people the time to get out of its way.  It only takes one storm to change ones life and that of a community. The National Hurricane Center issues hurricane watches for storms that may endanger communities, and hurricane warnings for storms that will make landfall within 24 hours.  By knowing what actions to take before, during, and after a hurricane, you can increase your chance of survival.  If you live in an area prone to hurricanes, you need to be prepared.  Even areas that are far inland and well away from the coastline can be threatened by dangerous flooding, destructive winds and tornadoes spawned from these storms.

Hurricane Preparedness Week: Hurricane Preparedness Week (May 15-21, 2016) is your time to prepare for a potential land-falling tropical storm or hurricane. Learn how with the daily tips below and  related links. Share these with your friends and family to ensure that they’re prepared:  Sunday, May 15th Determine your risk, Monday,  May 16th Develop  an evacuation plan, Tuesday, May 17th Secure an insurance check-upWednesday,  May 18th Assemble disaster supplies, Thursday,  May 19th Strengthen your home, Friday,  May 20th Identify  your trusted sources of information for a hurricane event, Saturday,  May 21st Complete your written hurricane plan.                       

Integrity Adjusters Management Team at the 2016 PLRB Conference in San Antonio, Texas

Members of Integrity’s Management Team at the 2016 PLRB Conference in San Antonio, Texas

The Integrity Companies exhibitors at the 2016 PLRB Claims Conference and Insurance Services Expo in San Antonio, TX at the Henry B. Gonzalez Convention Center on April 17-20, 2016.  The PLRB Claims Conference, is the premiere property and casualty claim insurance educational event. For more information on the PLRB Claims Conference, visit the PLRB website.

Integrity Adjusters is a national provider of daily damage appraisal claims examining/inspection services for the residential and commercial property and casualty insurance industry. The Integrity Companies have built a strong reputation as leaders in the claims adjusting industry. Our team of experienced professionals understands that one of the most important aspects of claims adjusting is the insured. Integrity’s primary goal is to provide the best possible professional claims service available to all involved.

For more information about how we can assist your company, please call our office at 1-866-433-2877.  Make plans to stop by Booth #626 and visit with AG “Chip” Builta, Integrity’s Director of Marketing & Client Services or email him directly at cbuilta@integrityadj.com to set up a meeting.


WIND 2016

Integrity Adjusters exhibitors at the 2016 Annual Windstorm Insurance Conference in Orlando, Fla., Monday, February 1 - Thursday, February 4.  Please stop by and visit us at Booth #301 and #303 at the Hilton Bonnet Creek-Orlando.

The 17th Annual WIND Conference provides a forum for review and discussion of windstorm and related property insurance issues. It is the only conference of its kind focusing solely on windstorm claim issues and is geared to many different levels and professions in the industry.

WHO ATTENDS? WIND Conference attendees are comprised of all facets of the windstorm claims industry, including professionals whose day-to-day responsibilities are directed toward windstorm and property insurance issues.  You will find anyone from senior management to the independent adjuster, company adjuster, policyholder representatives, in addition to attorneys, engineers, underwriters, contractors, as well as other related professions who attend to obtain information about industry trends and accumulate continuing education credits.

Integrity Adjusters is a national provider of claims administration services for the residential and commercial property and casualty insurance industry.

For more information about Integrity Adjusters and how we can assist your business, please stop by Booth 301 & 303 and visit with Chip Builta, Integrity’s Director of Marketing & Client Services.



The Integrity Companies will be exhibitors at the 2015 PLRB Claims Conference and Insurance Services Expo in Anaheim, CA at the Anaheim Convention Center on March 29th – April 1st.  The PLRB Claims Conference, is the premiere property and casualty claim insurance educational event. For more information on the PLRB Claims Conference, visit the PLRB website.

Integrity Adjusters is a national provider of daily damage appraisal claims examining/inspection services for the residential and commercial property and casualty insurance industry.  The Integrity Companies have built a strong reputation as leaders in the claims adjusting industry.  Our team of experienced professionals understands that one of the most important aspects of claims adjusting is the insured.  The goal of the Integrity Companies is to provide the best possible professional claims service available.

For more information about Integrity, please call our office at 1-866-433-2877 or stop by Booth #444 and visit with AG “Chip” Builta, Integrity’s Director of Marketing & Client Services.





Integrity Booth #215 and #217

Integrity Booth #215 and #217

Integrity Adjusters will be exhibitors at the 16th Annual Windstorm Insurance Conference in New Orleans, LA., January 19 – 22, 2015.  Visit us at Booths #215 and #217 in the exhibit hall at The Roosevelt Hotel.  Please stop by and visit with Chip Builta (CBuilta@integrityadj.com), Integrity’s Director of Marketing & Client Services.

Integrity Adjusters is a national provider of daily damage appraisal claims examining/inspection services for the residential and commercial property and casualty insurance industry.  Integrity has built a strong reputation as a leader in the claims adjusting industry.  Integrity’s team of experienced professionals understands that one of the most important aspects of claims adjusting is the insured.  The goal of Integrity Adjusters is to provide the best possible professional claims service available.

The Windstorm Conference is the only conference that focuses
solely on windstorm claim issues.  WIND 2015The mission of the Windstorm Insurance Network is to promote awareness of windstorm insurance issues through the application of educational initiatives, shared member resources, and technology designed to support and improve the professional delivery of windstorm-related insurance services.   According to the  Windstorm Insurance Network website, “Representatives from all segments of the windstorm insurance claims industry convene for the event to address the impact of past hurricane seasons and important windstorm insurance issues.”


For more information about the Windstorm Insurance Network CLICK HERE or Contact WINDS at 1-850-473-0601.

Xactimate Version 28 Training:  One of the scheduled three-day classroom training sessions will be held in Mobile, AL     from September 9 – September 11, 2014. The course is designed for new to intermediate Xactimate users and is taught        by Xactware’s certified trainers.  Additional three-day training sessions are also scheduled to take place in various cities throughout the United States and Canada, including the Xactware Lehi, Utah campus.  The cost to attend the regional training sessions is $750, while the cost to attend the Lehi, Utah training sessions is $550. (CLICK on the Xactimate Classroom Training Map below to find a location near you.)

Students that register to take the Xactimate 28 Training Course (course summary) will acquire the knowledge and skills to quickly create accurate estimates using a variety of Xactimate tools.  Students will be taught the most efficient ways to set up, dimension, scope, and deliver professional estimates through valuable hands-on training.  All this is done while preparing students for the Level 1 and 2 certification exams.


Click on the Xactimate Classroom Training Map to get information on a location near you.













Classroom Training:

In Xactimate 28 classroom training, you will learn to:

  • Practice the Fundamental & Proficiency workbook exercises
  • Complete many estimates from start to finish in four steps
  • Sketch Basic & Intermediate rooms and roofs
  • Scope, add photos, and print reports
  • Prepare for the Level 1 and 2 certification exams


What others have gained from attending an Xactimate classroom training:

  • 95% would recommend Xactimate classroom training to a friend
  • 51% saved more than 15 minutes per estimate
  • 26% saved more than 30 minutes per estimate
  • 13% saved more than an hour per estimate


Register online by visiting the  Xactware Classroom Training page or call 1-800-232-9228 Ext. 723.  Seating is limited and is booked on a  first-come, first-served basis–so register!

Continuing Education (CE) credits are now available for regional Xactimate training classes.

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About Integrity

Ensuring Integrity in every claim!

We pursue excellence in all we do by setting the standard for providing flexible claims capacity to property and casualty insurers.

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Catastrophe Claims Adjusting

Integrity Catastrophe Claims Management

Do you have a catastrophe game plan?

Our operations are scaled at a client specific level, making sure you get the results you need. Our teams can deploy within 24 hours in response to emergency and disaster situations across the United States.

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Daily Claims Management

Insurance Adjusters across the Nation

Insurance Adjusters across the Nation

Integrity meets standards for licensing compliance and commercial insurance. We provide property and casualty loss adjustment for daily residential and commercial insurance claims.

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